TERMS & CONDITIONS

1. Eligibility to perform umrah & hajj

  • Your passport validity must be 6 months prior to your expiry date.
  • Woman can only perform umrah / hajj alone when they are 45 years old.
  • Children below 18 years old have to be accompanied by a male relative by blood.

 

2. Umrah Packages Inclusive of

  • Airport tax
  • 3 meals a day
  • Medical insurance
  • Transport, tour & mutawwif
  • Hotel
  • Visa
  • Tips & potter

 

3. Umrah Packages Exclusive of

  • Injections (Meningitis & influenza)
  • Travel insurance

 

4. Payment Policy

  • ONLY ACCEPT CASH & CHEQUE.
  • Deposit: $500 per person to guarantee your seat.
  • Full payment: Full payment must be made one month prior to departure date.

 

5. Reservation Policy

  • Reservation applies for only a week upon the date of reservation.

 

6. Cancellation Policy

  • No cancellation is allowed one month prior to departure date. (Except for death or critical health conditions.)
  • Cancellation fee:
    • If we have yet to issue your flight ticket and issue your VISA, you will be charged with $50 per person.
    • If we have issued your flight ticket, you will be charged with $50 + $250 = $300.
    • If we have issued your VISA, you will be charged with $50 + $150 = $200.

 

7. Levy Fee Policy

  • You will be feed with SGD$750 (SR 2000) if you are going umrah more than once within 2 years islamic calendar.